At Zakariyah Jewellery, we are committed to delivering your orders safely and efficiently. Our shipping policy is designed to ensure a smooth shopping experience from the moment you place your order until it reaches your doorstep.
Order Processing
- All orders are processed after successful payment confirmation.
- Orders are typically prepared and dispatched within 1–3 business days, excluding weekends and public holidays.
- During festive seasons, promotional sales, or periods of high demand, processing times may be slightly extended.
Shipping Coverage
- Zakariyah Jewellery offers shipping across eligible locations within India.
- Delivery availability may vary depending on the customer’s postal code and courier service coverage.
Delivery Timeline
- Standard delivery usually takes 3–7 business days after dispatch.
- Deliveries to remote or non-serviceable areas may require additional transit time.
- Estimated delivery dates are provided for reference and are subject to courier operations.
Shipping Charges
- Shipping charges, if applicable, are calculated during checkout before payment.
- Zakariyah Jewellery may offer free shipping promotions on selected orders or above a specified purchase value.
- Any applicable shipping fees will be clearly displayed before order confirmation.
Order Tracking
- Once an order has been dispatched, customers will receive a shipping confirmation email or message containing tracking details.
- Customers can use the tracking number to monitor the status of their shipment.
Packaging
- Every jewellery item is carefully inspected and securely packaged to ensure it reaches customers in excellent condition.
- Protective packaging is used to prevent damage during transit.
Delivery Attempts
- Courier partners generally make multiple delivery attempts.
- If delivery cannot be completed due to incorrect address details or customer unavailability, the shipment may be returned to the sender.
- Additional shipping charges may apply for re-dispatch requests.
Address Accuracy
- Customers are responsible for providing complete and accurate shipping information at the time of placing an order.
- Zakariyah Jewellery cannot be held responsible for delays caused by incorrect or incomplete addresses.
Delays Beyond Control
Delivery delays may occur due to circumstances beyond our control, including:
- Natural disasters.
- Severe weather conditions.
- Government restrictions.
- Public holidays.
- Courier service disruptions.
In such cases, Zakariyah Jewellery will make reasonable efforts to keep customers informed about their order status.
Damaged or Missing Items
- Customers should inspect their package upon delivery.
- If an item arrives damaged or if any item is missing, customers should contact customer support promptly with relevant details and photographs, if required.
Customer Support
For shipping enquiries, order tracking assistance, or delivery-related concerns, customers can reach out to Zakariyah Jewellery’s customer support team through the contact information provided on the website.